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Real
Testimonials - From Real Customers.
"Upon
meeting Tom and throughout the process, Tom was
very attentive and thorough in explaining our options
for our entertainment center. His staff was timely,
courteous, extremely hard working and very professional.
We LOVE our entertainment center and would highly
recommend them to friends and family!!"
~Mary
P.
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"Tom,
Tom, We are very
pleased with the remodel of our two bathrooms. Everything
we planned, colors, lighting, custom cabinets, counter
tops, sinks, toilets, Jacuzzi tub, shower, pocket
doors and hardware came together and created the
dream baths we had hoped for.
Our remodel required gutting two bathrooms and changing
a bathroom with a shower into a Jacuzzi tub and
a bathroom with bath tub into a shower. Because
of this, we greatly appreciated working with you
to improve on our initial designs and your suggestions
of more cost effective ways to implement them. We
also appreciated your willingness and ability to
follow through with various changes we made as the
job progressed.
We were always pleased to see your employees arrive,
as they were all about doing the best for us each
day. They came to the job clean and ready to work
with a positive attitude. They are highly skilled
professionals and they were always accommodating,
in working with us to meet our needs. We kind of
miss seeing them now that the job is completed.
It was a pleasure to have you and your employees
remodel our bathrooms. You were truly Innovative
in meeting our remodel design needs.
We highly recommend your company, We’re Innovative,
for all remodeling."
~John
and Cathy
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"Hi Guys,
I want to thank you
all for taking care of my kitchen drawer so expeditiously.
I really appreciate all your efforts to make sure
my kitchen looked gorgeous for my son's wedding
rehearsal dinner. I had many comments about how
beautiful it is and I took the opportunity to tell
people about your wonderful service."
Again,
thank you so much,
Susan C
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"We’re Innovative –
You guys did a great
job! I appreciate the help from everyone we had
contact with in your company. You guys have a great
attitude! Thanks again for the great work."
Bob
A. VALERO Gas Stations
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"To Tom,
I got everything
but the wall ovens installed today (electrician
finishing up tomorrow) and I could almost cry. I
just can't express how nicely everything has come
together. You guys have been a testament to good
work, and I really appreciate it. 5 weeks isn't
a bad turnaround at all, and a large part of that
has been your timely performance. Money well spent
(you can use that) although I should have had you
guys do the down draft :)
It's a testament to your crew and I would love it
if you would personally thank them (the line guys
too!!) for us. I can go into load in/change over
monday with a completed and working kitchen, and
a delay of even three days would have prevented
that. Again, thank you."
Sincerely,
Mike H.
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"To Whom It May Concern:
I have had the pleasure
of working with We’re Innovative for the past four
years. Our firm has been very impressed with We’re
Innovative’s superior quality of work, and the integrity
and professionalism of their employees. We’re Innovative
has met every challenge we have sent their way with
courtesy, efficiency and the experience necessary
to successfully complete their tasks. This company
possesses the skills needed to successfully compete
in today’s market.
I highly recommend
We’re Innovative as one of San Diego’s finest millwork
shops. They are capable, thorough, and completely
trustworthy.
Tom takes pride in
his work and in his team. I see a very successful
career for this young man. Integrity is the name
of the game."
Bill Hearne,
President,
Marcotte & Hearne Builders, Inc.
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"Tom,
Thank you for making
our kitchen remodel such a pleasant experience.
Your enthusiasm and positive attitude were much
appreciated.
Having gone through
a kitchen remodel in the past, we were not really
looking forward to the ordeal again. However, from
the first meeting with you, through the design phase,
the tile and cabinet selection process and the actual
construction, we were pleasantly surprised. You
took the time to listen to my ideas and made suggestions
on how to implement them to the best advantage.
Your patience during all of this was exceptional.
Even though I kept changing my mind and could not
decide on a counter top, you were able to finish
the job two weeks faster than the estimated date.
Wow, that is unheard of.
We felt so comfortable
with the way the work was progressing, we even took
a week vacation and the entire time we were gone,
never once worried about what was happening. In
fact, we were looking forward to seeing what changes
awaited us as we got home. We were not disappointed.
Tom, Jesse, Matt and
the rest of the crew we did not meet, thank you
for doing such a fabulous job on our dream kitchen.
Now, what's next? A bathroom, maybe??"
Best regards,
Stephen and Marietta K.
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"To Whom It May Concern:
I had had three prior
estimates before meeting with Tom Cook. When he
arrived his ideas were truly innovative. He also
went out of his way to show me his completed work
at homes in my neighborhood. He was highly recommended
by those homeowners.
Once the project
began, he and his crew worked diligently and the
project was completed upon said time. There were
some slight modifications that had to be made. They
were done willingly and with a smile. His crew not
only worked well with me, but with each other.
Tom takes pride in
his work and in his team. I see a very successful
career for this young man. Integrity is the name
of the game."
Sincerely
yours,
Nancy S.
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"Dear Tom,
It is my pleasure
to write this letter of recommendation to attest
to the high quality of your company's work in the
design, fabrication, and installation of our kitchen
countertops.
You were very thorough
in the design phase, bringing out many choices for
material and discussing price options. During the
measure, this detail orientation carried over to
your colleague who discovered mistakes made by the
developer in the installation of our cabinetry which
you later corrected gratis. Fabrication of the extra
thick, bull-nose edge to our countertops also shows
particular expertise.
I especially
appreciated how cleanly the countertops were installed
and how nothing was left undone. For example, I
did not have to spend time wiping out cabinets,
nor did I have to further contract for plumbing
or electrical hookup.
Your thoroughness
is appreciated from beginning to end. I feel
our relationship is such that I look forward to
our next project together -- our garage cabinet
and work bench. Please feel free to give my phone
number or e-mail address to any prospective clients
for future reference."
Sincerely
yours,
Ellen C.
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"Tom Cook
and his company are true professionals. Tom worked
well with us and our designer to totally recreate
our master bathroom. Tom "gets it" when
it comes to looking at the design and creating what
the client wants.
So often contractors
seem to listen to what the client wants, but then
does what "they" want. Not so with Tom.
He offers advice and will certainly give feedback,
but in the end we got exactly what we wanted and
asked for. There was never a tug-of-war - Tom simply
took our idea and turned it into reality.
In addition to Tom, his crew
is also very courteous and professional. They arrived
on time, did their work, and cleaned up. The work
was done in the timeframe agreed upon.
Our bathroom has been transformed
with beautiful custom cabinetry, hardware, lighting,
counters and more! Thank you Tom and Jesse and the
rest of the crew...you did a great job!"
Sincerely
,
Dan and Deb C.
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"I
would like to take the opportunity to express my
feelings as to the kitchen remodel your company
completed. First I would like to take a moment to
comment on the ease of working with your designer.
We were quite nervous and your designers put us
at ease. During the process we went through numerous
combinations and the suggestions were of great help.
The flexibility of
your staff was wonderful. We were able to take care
of all meetings without a loss of work or play time.
Your staff commenced work at the scheduled times
and would adjust to our schedule. They kept the
work area clean and worked out a cooking area for
us, this was greatly appreciated. We did not expect
such a seamless transition to the new kitchen.
Your staff and installers
have the American work ethic and job pride that
lack in our every day experience, this is refreshing.
Pride, Professionalism and a Quality finished Kitchen
We're Innovative did the job I requested and more.
The experience was great I would recommend you to
all."
Sincerely,
Michael M.
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"Hi
Tom,
It is such a pleasure
to work with you. Your thoroughness, expertise,
quickness to adapt to changes, and most especially
your listening is greatly appreciated. The ability
to listen is really a skill, and you've nailed it.
For women, we are
at a bit of a disadvantage, because it's unfortunately
difficult to feel as though we've been listened
to when dealing with the male species in areas that
are not our expertise (home repair/remodeling, car
repair, etc.)
Thanks for listening,
which has taken a scary project and made it manageable
for me. Looking forward to seeing Kathy's
kitchen tomorrow afternoon!"
Yours
in restoration,
(mind, body, spirit and home)
Malynda K.
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