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san diego kitchen & bath remodeling

Real Testimonials - From Real Customers.

"Upon meeting Tom and throughout the process, Tom was very attentive and thorough in explaining our options for our entertainment center. His staff was timely, courteous, extremely hard working and very professional. We LOVE our entertainment center and would highly recommend them to friends and family!!"

~Mary P.


     "Tom,

      Tom, We are very pleased with the remodel of our two bathrooms. Everything we planned, colors, lighting, custom cabinets, counter tops, sinks, toilets, Jacuzzi tub, shower, pocket doors and hardware came together and created the dream baths we had hoped for.

Our remodel required gutting two bathrooms and changing a bathroom with a shower into a Jacuzzi tub and a bathroom with bath tub into a shower. Because of this, we greatly appreciated working with you to improve on our initial designs and your suggestions of more cost effective ways to implement them. We also appreciated your willingness and ability to follow through with various changes we made as the job progressed.

We were always pleased to see your employees arrive, as they were all about doing the best for us each day. They came to the job clean and ready to work with a positive attitude. They are highly skilled professionals and they were always accommodating, in working with us to meet our needs. We kind of miss seeing them now that the job is completed.

It was a pleasure to have you and your employees remodel our bathrooms. You were truly Innovative in meeting our remodel design needs.

We highly recommend your company, We’re Innovative, for all remodeling."

~John and Cathy


     "Hi Guys,

      I want to thank you all for taking care of my kitchen drawer so expeditiously. I really appreciate all your efforts to make sure my kitchen looked gorgeous for my son's wedding rehearsal dinner. I had many comments about how beautiful it is and I took the opportunity to tell people about your wonderful service."

Again, thank you so much,
Susan C


     "We’re Innovative –

      You guys did a great job! I appreciate the help from everyone we had contact with in your company. You guys have a great attitude! Thanks again for the great work."

                     Bob A. VALERO Gas Stations


     "To Tom,

      I got everything but the wall ovens installed today (electrician finishing up tomorrow) and I could almost cry. I just can't express how nicely everything has come together. You guys have been a testament to good work, and I really appreciate it. 5 weeks isn't a bad turnaround at all, and a large part of that has been your timely performance. Money well spent (you can use that) although I should have had you guys do the down draft :)

It's a testament to your crew and I would love it if you would personally thank them (the line guys too!!) for us. I can go into load in/change over monday with a completed and working kitchen, and a delay of even three days would have prevented that. Again, thank you."

Sincerely,
Mike H.

     "To Whom It May Concern:

      I have had the pleasure of working with We’re Innovative for the past four years. Our firm has been very impressed with We’re Innovative’s superior quality of work, and the integrity and professionalism of their employees. We’re Innovative has met every challenge we have sent their way with courtesy, efficiency and the experience necessary to successfully complete their tasks. This company possesses the skills needed to successfully compete in today’s market.

      I highly recommend We’re Innovative as one of San Diego’s finest millwork shops. They are capable, thorough, and completely trustworthy.
     
      Tom takes pride in his work and in his team. I see a very successful career for this young man. Integrity is the name of the game."

Bill Hearne, President,
Marcotte & Hearne Builders, Inc.


     "Tom,

      Thank you for making our kitchen remodel such a pleasant experience. Your enthusiasm and positive attitude were much appreciated.

      Having gone through a kitchen remodel in the past, we were not really looking forward to the ordeal again. However, from the first meeting with you, through the design phase, the tile and cabinet selection process and the actual construction, we were pleasantly surprised. You took the time to listen to my ideas and made suggestions on how to implement them to the best advantage. Your patience during all of this was exceptional. Even though I kept changing my mind and could not decide on a counter top, you were able to finish the job two weeks faster than the estimated date. Wow, that is unheard of.

     We felt so comfortable with the way the work was progressing, we even took a week vacation and the entire time we were gone, never once worried about what was happening. In fact, we were looking forward to seeing what changes awaited us as we got home. We were not disappointed.

     Tom, Jesse, Matt and the rest of the crew we did not meet, thank you for doing such a fabulous job on our dream kitchen. Now, what's next? A bathroom, maybe??"

Best regards, Stephen and Marietta K.


     "To Whom It May Concern:

      I had had three prior estimates before meeting with Tom Cook. When he arrived his ideas were truly innovative. He also went out of his way to show me his completed work at homes in my neighborhood. He was highly recommended by those homeowners.

      Once the project began, he and his crew worked diligently and the project was completed upon said time. There were some slight modifications that had to be made. They were done willingly and with a smile. His crew not only worked well with me, but with each other.
     
      Tom takes pride in his work and in his team. I see a very successful career for this young man. Integrity is the name of the game."

Sincerely yours,
Nancy S.                     


     "Dear Tom,

      It is my pleasure to write this letter of recommendation to attest to the high quality of your company's work in the design, fabrication, and installation of our kitchen countertops.

      You were very thorough in the design phase, bringing out many choices for material and discussing price options. During the measure, this detail orientation carried over to your colleague who discovered mistakes made by the developer in the installation of our cabinetry which you later corrected gratis. Fabrication of the extra thick, bull-nose edge to our countertops also shows particular expertise.
 
       I especially appreciated how cleanly the countertops were installed and how nothing was left undone. For example, I did not have to spend time wiping out cabinets, nor did I have to further contract for plumbing or electrical hookup.

      Your thoroughness is appreciated from beginning to end.  I feel our relationship is such that I look forward to our next project together -- our garage cabinet and work bench. Please feel free to give my phone number or e-mail address to any prospective clients for future reference."

Sincerely yours,
Ellen C.


   "Tom Cook and his company are true professionals. Tom worked well with us and our designer to totally recreate our master bathroom. Tom "gets it" when it comes to looking at the design and creating what the client wants.

      So often contractors seem to listen to what the client wants, but then does what "they" want. Not so with Tom. He offers advice and will certainly give feedback, but in the end we got exactly what we wanted and asked for. There was never a tug-of-war - Tom simply took our idea and turned it into reality.

     In addition to Tom, his crew is also very courteous and professional. They arrived on time, did their work, and cleaned up. The work was done in the timeframe agreed upon.

    Our bathroom has been transformed with beautiful custom cabinetry, hardware, lighting, counters and more! Thank you Tom and Jesse and the rest of the crew...you did a great job!"

Sincerely , 
Dan and Deb C.


    "I would like to take the opportunity to express my feelings as to the kitchen remodel your company completed. First I would like to take a moment to comment on the ease of working with your designer. We were quite nervous and your designers put us at ease. During the process we went through numerous combinations and the suggestions were of great help.

      The flexibility of your staff was wonderful. We were able to take care of all meetings without a loss of work or play time. Your staff commenced work at the scheduled times and would adjust to our schedule. They kept the work area clean and worked out a cooking area for us, this was greatly appreciated. We did not expect such a seamless transition to the new kitchen.

      Your staff and installers have the American work ethic and job pride that lack in our every day experience, this is refreshing. Pride, Professionalism and a Quality finished Kitchen We're Innovative did the job I requested and more. The experience was great I would recommend you to all."

Sincerely,
Michael M.


    "Hi Tom,

      It is such a pleasure to work with you. Your thoroughness, expertise, quickness to adapt to changes, and most especially your listening is greatly appreciated. The ability to listen is really a skill, and you've nailed it.

      For women, we are at a bit of a disadvantage, because it's unfortunately difficult to feel as though we've been listened to when dealing with the male species in areas that are not our expertise (home repair/remodeling, car repair, etc.)

      Thanks for listening, which has taken a scary project and made it manageable for me.  Looking forward to seeing Kathy's kitchen tomorrow afternoon!"

Yours in restoration,
(mind, body, spirit and home)
Malynda K.    




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